Last month, thousands of Taylor Swift fans were left empty-handed when Ticketmaster’s US website crashed under the weight of 3.5 billion system requests when presale tickets became available for the pop megastar’s first tour in 5 years. While Ticketmaster said its sale system was set up to deter bots and scalpers, they have been listed on resale websites for as much as $33,500 each. Now, 26 ‘Swifties’ from 13 US states have filed a lawsuit against Ticketmaster’s parent company Live Nation Entertainment, accusing it of “fraud, price-fixing, and antitrust violations”. Live Nation has been criticised for its monopoly over the country’s ticket sale market since it merged with Ticketmaster in 2010 – concerns that regulators were looking into even before the Swift debacle. In a chilling message for the big company, the group’s lawyer Jennifer Kinder said “Ticketmaster messed with the wrong fan base”. If you’ve been to a Swift concert, you’d know she’s probably right…