/ 06 June 2023

Soaring prices (get it?)

Image source: AFP
Image source: AFP

Speaking of sky-high costs, a new report by the nation’s competition regulator, the ACCC, has blamed Virgin Australia’s and Qantas/Jetstar’s dominance for “underwhelming outcomes” and higher airfares. Nearly 30% of domestic flights were delayed in April, with 4% cancelled. The worst offender was Jetstar, which cancelled 8% of its flights during the month. ACCC chair Gina Cass-Gottlieb said there is “ineffective competition resulting in higher prices and less customer service than Australian passengers deserve.” And she suggested that airlines be forced to compensate passengers for cancelled or delayed flights, which could help pay for the $7 coffee you had to buy ‘coz you’re still stuck at the terminal… Yesterday, outgoing Qantas boss Alan Joyce said fares are coming down as capacity returns following the horror COVID shutdown. International and domestic routes will return to at least 100% of pre-2020 levels by March next year, he said.

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