/ 29 August 2023

Alan Joyce gets a little credit

Qantas Group Chief Executive Officer Alan Joyce poses for a photo after announcing the company's full year financial results in Sydney, Thursday, August 23, 2018. (AAP Image/Joel Carrett) NO ARCHIVING

Praise was hard to come by from a committee of senators who had the Qantas boss go and talk to them about the cost of living pressures yesterday afternoon. Top of mind are the $500 million-plus flight credits that Qantas and Jetstar hold from the COVID era – and the airlines are requiring travellers to redeem them by the end of the year. Joyce and his team say they’ve done well to help travellers clear around $3 billion worth of credits since they started coming back online after the pandemic’s major restrictions were lifted. And Jetstar boss Steph Tully said the “absolute goal is zero credit left by the end of December.” Put against the company’s record profit of $2.47 billion reported last week, the company’s receipt of $2.7 billion in taxpayer handouts during the pandemic, and Joyce’s hefty pay packet – senators weren’t too pleased. “My goodness,” huffed Labor Senator/former transport union boss Tony Sheldon at one point…

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