/ 08 November 2022

Crown Melbourne’s compliance gamble doesn’t pay

Image source: Getty
Image source: Getty

Victoria’s gaming regulator has handed Crown’s Melbourne casino a record $120 million fine for breaching its responsible gambling obligations. That happened after the Victorian Gambling and Casino Control Commission (VGCCC) found Crown had failed to prevent harm by allowing some customers to gamble for more than 24 hours at a time and encouraged patrons to play the pokies to extreme limits. The VGCCC said the breaches were “not isolated” and “were a pattern of extensive, sustained and systemic failures” over 12 years. It’s the 2nd fine given to Crown Melbourne by the regulator this year after the company was punished over a scheme allowing the illegal transfer of funds from China. A Crown Resorts spokesperson said the company was “genuinely remorseful” over its actions and that it is fixing the problems.

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