Business & Finance / 31 October 2023
Readying for a regulatory rumble
Qantas is in a bit of a pickle with the Australian Competition and Consumer Commission (ACCC) over allegations it sold tickets on more than 8,000 ‘ghost flights’ that had already been cancelled. But Qantas isn’t taking it lying down… Yesterday, it launched its legal defence, saying that it can’t guarantee specific flight times due to the unpredictable nature of the aviation industry. And the company denied the ACCC’s allegations, stating it didn’t delay communication with passengers on those specific flights for commercial gain, with everyone getting a flight or a refund. Meanwhile, Qantas director/TV personality/advertising guru Todd Sampson is feeling the heat from shareholders who are unhappy with the airline’s performance. Reports say big investors are preparing to vote against his re-election to the board due to the airline’s damaged brand reputation. It’ll make for an action-packed shareholder meeting on Friday…
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