/ 21 February 2023

An eye in the supermarket sky

Image source: AAP
Image source: AAP

It’s not a new concept for retailers to have surveillance in their stores – it’s required to ensure we’re not putting meat down our pants because not every store has the CEO on hard to chase down would-be thieves. And with one-in-5 of us said to be stealing or passing off more expensive items as a cheaper variety at the self-serve checkout, the supermarkets are upping their games. Woolworths is one that is rolling out technology that films customers scanning items – we used one recently, and when an item was flagged, the service attendant played it back on the checkout screen just like the video ref would at the footy – it was quite thrilling… As these developments are put in place, there are questions about handling the data collected – something Attorney-General Mark Dreyfus says he’s looking into. He says the Privacy Act requires modernisation to keep up with the digital age.

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